Frequently Asked Questions


1. what should you expect during a style consultation?

What topics are typically discussed during a style consultation and how long does the consultation take? Also, how is it held (in person or online)?

2. How do we determine your personal style and preferences?

How do we assess clients’ style, wardrobe and lifestyle?
Will we consider their budget when making recommendations?

3. Can we help you with both in-store and online s hopping?

Do we offer in-person shopping trips? Can we assist with online shopping if that is preferred?

4. How do we charge for personal shopping services?

what are our pricing and fee structures? Are there additional costs, such as travel expenses?


5. Can we assist with special occasions or events?

Can we help clients find outfits for weddings, parties or business events? How far in advance should we be contacted for event-specific assistance?

6. Do we offer services for all genders and age groups?

do we work with clients of all genders and ages? is our service suitable for childern and teenagers?

7. what is our return and exchange policy?

how does our service handle returns or exchange of items?

are there any restrictions on returning purchased items?

8. can we help with organizing and decluttering my closet?

Do you offer closet organization services?

9. How do you know if our personal shopping services are right for you?

What type of client do we typically work with? Can we provide examples of successful client experience?

10. Do we provide styling tips or fashion advice on our website or blog?

Are there any resources to help clients improve their style on their own?

11. What measures do we take to ensure client privacy and confidentiality?

How do we protect personal information and shopping preferences? Is client’s privacy guaranteed when working with us?